An acquaintance referred me to Renters Warehouse. I found the tenant myself and directed them to the company to fill out the application. Additionally, management neglected to meet the new tenant at the house and walk them around, showing them the property. We look forward to working with you for years to come! Renters Warehouse is a property management company headquartered in Minnesota. As a matter of policy, BBB does not endorse any product, service or business. You will be trained to test, perform routine mechanical service and clean a wide variety of equipment.. Due to the poor customer service, I want to be released from our contract to hire a more responsive agency. Some requests require Owner approval and will take between 24 and 36 hours. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I would have absolutely no hesitation in recommending Philip to existing and new Renter's Warehouse customers. Location & Hours 3600 S Beeler St Ste 220 Denver, CO 80237 Southeast Serving Denver Area Get directions Edit business info You Might Also Consider Sponsored Jeff Plous 58 7.6 miles away from Renters Warehouse Kel K. said "Jeff will find you a house so perfect you didn't even know you were looking for it. The STORM Platform automates booking across multiple short-term rental platforms as well as security and cleaning services. That was my last time hearing from anyone at Renter's Warehouse. Both experiences couldn't have been smoother. They really strive to improve the process of real estate investing and property management for everyone and sometime that can feel like a thankless endeavor. He was always accessible, provided real time information, and leveraged his network to get the home leased within days. Contractors' Warehouse Regional Rental Manager . NOT RETURNING MAINTENANCE CALLS, EVEN WITH RENTERS WAREHOUSE ADVERTISED 24/7 SERVICE. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. What a professional, honest & reliable team that executes property management and home sales perfectly! Dining room walks out to private patio with nice landscaping and trees The second floor has an amazing family/recreation room! 20 hours ago. Please consider updating to one of these modern browsers: This is the one you have been waiting for! We'll help you find the right tenants for your property by offering resources like a tenant placement tool that finds you qualified candidates. We have heard back from Renter's Warehouse and are satisfied with the outcome. Learn more. We have been having ussues with the company for 7 years. i gotten many credits from overcharges charges that . Hi Mark, I truly appreciate you so much for taking the time to leave kind words about our team. As previously explained to you, the new tenants did not pay any September rent and therefore you are not entitled to a rent credit. We are the locally owned and operated franchise in Milwaukee, *********. Reply HELP for help and STOP to cancel. Access the headquarters listing for Renters Warehouse Contact Information 2000 W Erie St Chicago, IL 60612-1318 Visit Website (312) 487-1943 Primary hours 8:30 AM - 7:00 PM Average of 753. We are committed to your privacy. Lovely kitchen with center island, breakfast bar, maple cabinets and stainless . Thank you so much Cindy! We highly recommend this team to anyone listing a home, especially if you need a company to handle the entire process from renovations to listing when you no longer live in the area. I actually picked this company over another due to their positive *** rating and I painfully regret that decision. You have to see to believe! I pushed back and got hem to drop it. Really, lack there of any management or effort. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. RentersWarehouse has a consumer rating of 1.31 stars from 45 reviews indicating that most customers are generally dissatisfied with their purchases. We know managing investment properties can be challengingand we're here to help. not returning maintenance calls, even with renters warehouse advertised 24/7 service. Better Business Bureau Serving the Pacific Southwest. Edgar has been attentive and receptive to answering my questions and requests. However, you are required to use the app for any maintenance requests and pay rent without a fee. I originally called to inquire about charges for fire alarms, and then about an expense report for our property for tax purposes. America's largest, full-service real estate firm for Single-Family Rental homes. 241 customer reviews of Renters Warehouse. BBB Business Profiles are subject to change at any time. and Roger Andrade (Property Manager) for the support and quick turnaround! We have reviewed this complaint and realized there was a clerical error made that the accounting department was able to fix favorably for the Resident. Hi Karen, thank you so much for trusting us to get your property rented! From marketing and management to maintenance and renewing, our focus is helping you have a smooth, profitable rental experience. When you outsource property management to us, we'll handle the details of optimizing your property portfolio while you focus on other facets of the business. We're setting the standard for work experiences of the future, in which our employees are supported in doing their best work and living a flexible, well-balanced life. In addition, our property management services take on all the paperwork and administrative tasks for you to focus on essential business matters. Please provide a detailed description of the issue. I have additionally contacted the Hampton Roads Fleet and Family Services Center and ************* Office. Renters Warehouse is here to work with you, putting its expertise and experience at your fingertips. This is common for any rental company or landlord. He has continued to place long-term, reliable renters in the leased property quickly and efficiently and does a thorough background check on the potential renters for me. BBB Business Profiles are subject to change at any time. Contact us today for your FREE rental analysis! It's such a relief to have professional management to handle late rent collections month after month. I am hiring a lawyer next as I know the Wisconsin state law regarding security deposit returns. *, Please provide a detailed description of your request *, By checking this box, you agree to receive recurring automated promotional and personalized marketing text WHEN ITS A COMPUTER ISSUE I CANT BE THE ONLY ONE. Thank you for recommending our services, we appreciate you! I GOTTEN MANY CREDITS FROM OVERCHARGES CHARGES THAT RENTER WAREHOUSE IN MILWAUKEE SALESMAN PROMISED BUT NEVER DELIVERED ON, WHEN SIGNING CONTRACT. Customer Service Representative. Highly recommend him for any of your renting needs! 40445630. FROM MY TENANTS. Renters Warehouse is one of the fastest-growing and highest reviewed residential property management companies in America. This is a professionally managed property with 24/7 customer service availability. Other duties may be assigned. Poor communication and customer service. Our professionals can: The Columbia rental market has been increasing in recent years. Dedicated professional with 17+ years experience in management, customer service, and sales. Our property managers can take . I reached out to them at the beginning of December, and because of their responsiveness and high touch, they were able to get things turned around very quickly! International Association of Better Business Bureaus. Renters Warehouse is wonderful and has guided me though the process of renting a property with ease. I cannot see how it is legal. This end unit is bright and cheery with gleaming hardwood laminate floors. Consumers complaining about RentersWarehouse most frequently mention customer service and property manager problems.RentersWarehouse ranks 52nd among Property Management sites. At-a-glance. We will help you balance risk and reward in your investment portfolio by providing quality management services. They will not fix it. Phoenix, AZ 85020-5286. Our entire team is always hard at work to make sure we deliver superior quality and excellent service. Note that complaint text that is displayed might not represent all complaints filed with BBB. COMPARE WITH A LOCAL MANAGEMENT COMPANY NOT OUT OF STATE BEFORE SIGNING WITH RENTERS WAREHOUSE I WISH I DID. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As for the tenant placement fee, we screen tenants by verifying criminal history, rental history, credit and income, you receive a move in and move out inspection, and additional inspections throughout the year at your request there is a lot of value in our tenant placement program. Contact Baker Road 6101 55345 Minnetonka United States Category Money & Insurance The Trustpilot Experience We're open to all We champion verified reviews We fight fake reviews We encourage constructive feedback We verify companies and reviewers I am a homeowner/landlord who was paired with Philip Hamilton by Renter's Warehouse to act as my agent for my tenant lease negotiation/renewal. Renters Warehouse BW Metro is the premier leasing and property management company in Maryland. He took the time to understand my needs and was always available to answer any questions I had. Customer Reviews are not used in the calculation of BBB Rating. According to information provided by the business, Renters Warehouse provides property management for residential properties located in Minnesota. Rhino, did a fantastic job in resolving our questions and concerns over the phone and hopes he gets the promotion he is looking for! We have a hard working and fun team atmosphere. Internet Explorer is no longer supported by RentersWarehouse.com due to the browser's technical limitations and lack of support by Internet Explorer. We warranty every tenant we place for up to 6 months when you use our Professional Property Management Services. Easily apply. Your review is valuable to us as we shape our client strategy and be useful to other community members trying to decide if we are a good fit for their needs. Rental home. Finally, we offer resources and expertise in order to lighten the burden of paperwork, so you have time to focus on other essential tasks throughout the day. Property managers can choose from a wide variety of rental candidates in the area. Harmony N. said: Buying a house can be more than stressful. Was this review helpful? Learn more about Birdeye. Our corporate goal to provide the best customer service, earning the loyalty and . They had renewed their lease at the end of last season and elected to go with the Resident Benefit Package. Regardless of the value and benefits of our ***, its our company policy that any Resident that didn't have the *** when they signed their initial lease has the option to opt out of the package. As a matter of policy, BBB does not endorse any product, service or business. I also want a refund of the fees we paid them for this upcoming lease year. One of the best Property Management, Real Estate business at 1521 Westbranch Dr., McLean VA, 22102 United States. Our goal is to make owning rental properties as worry-free as possible. However, I'm glad I had the opportunity to be introduced to him by phone. In addition to these failings so early on in our relationship, they charged me for "tenant procurement" when they did NO SUCH THING. At that point, if you feel so inclined, you can return the money to the tenants in lieu of your damages. As a small business owner, you're up against many challenges daily. Easily apply. Get Started Free Rental Analysis Make More. I am a difficult person to please, just like Linda and the crew at Renters Warehouse, but they have done a wonderful job of assisting me when things go wrong in the workplace, such as when we had a problem with the dishwasher spring being too tight and they came and rectified it right away. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Regards, *****************************. **** for NOTHING!!! I highly recommend Philip to anyone looking for a rental property in Phoenix. Also, I have successfully coached many waterpolo teams, gathering time management and communication skills. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. Emergency maintenance requests can be made by calling the main phone line 24/7 for immediate assistance. Our TRU BNB STORM Platform (Short Term Oriented Rental Management) empowers real estate professionals to profit from every aspect of the transaction including the purchase, sale, financing, and monthly management fees. I am not one to leave reviews but I signed up for a **** account just so I can review Renters Warehouse and warn everyone about my horrible experience. We'll help you manage your property and maximize your portfolio's potential. Roger continues to help us navigate the client relationship moving forward, over all it has been a great experience. Maintenance requests are generally scheduled the same day. Minnetonka, MN. Easy to work with and very responsive! . We are ever so grateful for your review! $16 an hour. She told me a check was sent to the address they had on file which is the address I moved from. property managers can help with monthly rent collection, maintenance request coordination, inspections, tax and legal paperwork, and more! This is a professionally managed property with 24/7 customer service availability. Great experiences with Renters Warehouse. That is not right. BBB Business Profiles generally cover a three-year reporting period. This business is in an industry that may require professional licensing, bonding or registration. I recently moved out of state and the lease on my condo was coming to an end. BBB Business Profiles may not be reproduced for sales or promotional purposes. This is a simple property management function that would have saved both the company and me embarrassment, but no, they couldn't even muster up that much professionalism and customer service. Found and contracted with a great tenant. I have a text message from the Blue team manager telling me that the trash removal would cost $150. If this sounds like you, apply today! Scholl,Inc., d/b/a Renters Warehouse DC & Renters Warehouse NOVA, located at 7921 Jones Branch Dr Suite 106 McLean, VA 22102, 571-489-8134, is a duly licensed real estate company, with licenses in good standing in the state of Virginia, DC & MD.Broker Name: Sheila Scholl; Company Name: Scholl Inc d/b/a Renter's Warehouse DC/NOVA Broker 0225217577 ; DC Broker: BR98377570, MD Broker: 5247460 The following is my experience with the renewal.- RW is now charging an extra 30 dollars/month SEPARATE from the rent for a "maintenance package." As a homeowner, it is important to have someone as responsive as the team at renters warehouse to rent my property. Highly recommended. Our certified team of Rent Estate advisors is here to give you the tools and knowledge you need to achieve a financially secure future. Renters Warehouse serves single . I will continue to choose Philip at Renters Warehouse for the duration of the time I have the property as a rental. Ensures team and self are providing world-class customer service to both internal and external customers. It was a pleasure to work with RW DC Nova on a rental in Georgetown. When I called to say I did not want this, the response I was given was that its required. I have the property as a rental tenants in lieu of your renting needs property managers can from... Paid them for this upcoming lease year pleasure to work with RW DC Nova on a rental property Phoenix. Approval and will take between 24 and 36 hours due to their positive * * *... 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