I also found the female member of staff Sexist as she allowed other female guests in with strapless tops and showing their arms and shoulders. We are happy that you were so satisfied with our offered services. a fan and air-conditioning as well as free wireless internet. Mirador Maspalomas by Dunas: No air conditioning - See 2,352 traveller reviews, 1,251 candid photos, and great deals for Mirador Maspalomas by Dunas at Tripadvisor. Firstly, Hands up, I don't like all inclusives based on a lot of very poor experiences in the past so it was a very pleasant surprise that i liked the mirador as much as I did . But it had a ceiling fan. Rooms clean although no air conditioning. We again apologize for your mentioned criticism and hope that you had a safe flight back home! (Door key card slot to put lights on didnt realise it was for the electric too until day 4).A good idea would be to have a folding privacy screen in the room for obvious reasons.There was no kettle & we had to rent one from reception, plus no cups or spoons etc. Stayed here in November with my husband. Kind regards Ivanka Kathrin Klatt Guest Relations, Arrived last Monday 13th Nov glad to going home.Weather amazing as you would expect but hotel very disappointing. We would return, but be more chosey on the room.More, DEAR CUSTOMER, THANK YOU FOR SHARING YOUR COMMENTS WITH US, WE ARE PLEASED TO KNOW THAT YOU ENJOYED YOUR STAY AND WE WISH TO SEE YOU AGAIN SOON.BEST REGARDSHOTEL MANAGER. We are happy that you have spent an enjoyable week in our hotel and we would be glad to welcoming you once again! Very disappointed. We hope to see you again soon to show you our improvements because we can show you the water temperatures of the swimming pools which are checked daily, the control and cleaning of the sun beds and the solarium. Paid for all inclusive, food wasn't great at all and there wasn't much choice. Room spacious and the cleaning lady did a great job. If youre looking for a relaxed holiday and keep your expectations in check for a three star, then youll enjoy yourself!Id never been away in the Christmas school holidays before but as our school holidays were different to the majority of the UK, I thought Id take advantage of the lower prices.Hotel room was really comfortable. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. . We guarantee the highest security, at the best price and booking conditions. Restaurant pool bar food great with the main buffet restaurant excellent food was varied with show cooking and salad bar was really good no queuing and never had to wait for a table. Visit Oyster on Pinterest! Mirador Maspalomas By Dunas can arrange a variety of activities such as snorkelling, diving and archery. However breakfast and lunchtime were great , quieter, more chilled and the breakfast selection was superb and there was plenty of lunch to keep a picky eater like me happy. Located in Sonnenland (Maspalomas), there is a free shuttle bus service to the beach several times a day. Hotel Mirador Maspalomas has been very very good from start to finish. Overall is probably better as a family hotel but it definitely suited our needs. Loungers were not cleaned or disinfected as it suggested on the notice board. Mirador Maspalomas By Dunas Maspalomas - Calle de Einstein, s/n, Maspalomas Ver mapa | HOTELES DUNAS Ver fotos (31) Muy bueno Basado en 387 opiniones 8 Servicios destacados: Playa a 4000m Traslado a la playa Msica en vivo Parking gratis cerca del hotel +72 Servicios ms Ver mapa Buscar Entrada / Salida: 1 Hab. The checking in was painless. . Reception staff are so polite and friendly nothing too much hassle for them (which was good because we didn't know nor could find the days/time the TUI rep was meant to appear) Restaurant hmm don't really know what to say here. Dear Chaz2103Thank you very much for your valuable statement. It offers 2 outdoor pools with loungers, a hot tub, and rooms with private balconies. But unfortunately we couldnt have the door open, due to the noise. So if you decide to book this hotel, make sure you dont have rooms 401 to 421. Just didnt seem to care.As we were there for the new year celebration, we did book a table at the pool bar. So very much what you would expect from this type of hotel . But it had a ceiling fan. Beds very comfortable. The hotel and the rooms are very clean. The room was spotless, and we had a nice view of the pools. In summertime it would be too hot to sleep there with a fan only. Relax in the jacuzzi between 2 swimming pools and let us keep your family amused with our extensive entertainment program. Though the restaurant may have been busy at certain times the dishes were restocked as soon as they got low. Located in Sonnenland (Maspalomas), there is a free shuttle bus service to the beach several times a day. But the evening entertainment was very good. Staff were pleasant. But unfortunately we couldnt have the door open, due to the noise. Kind regards Ivanka Kathrin Klatt Guest Relations, Stayed for a week from 11th Nov. Room was large and cleaned upon request (just place a card on the door handle). We are delighted to hear that you enjoyed our new Kids area with the pirate ship and the kids club. Dear Pettypops81, Thank you for choosing our hotel Mirador Maspalomas by Dunas for your stay and for taking the time to share your experience after your stay. There was a desk and chair, built in wardrobe containing a safe (which we paid to rent). At 7 euros 50 for 2 sun beds and a parasol for the day good value.More, Dear martin kThank you very much for your nice review. Review tags are currently only available for English language reviews. There are more places to choose from in the, dunas mirador maspalomas hotel maspalomas, dunas mirador hotel maspalomas, maspalomas dunas mirador hotel, Calle Einstein s/n, 35100 Sonnenland, Maspalomas, Gran Canaria Spain, My husband and I stayed with you this month. Dispite this the room was very clean. A plan was given to us to show our location of our room. In the desk cupboard was a small fridge. The floor was dirty. Dunashotels, Director de Relaciones con Clientes at Mirador Maspalomas by Dunas, responded to this review. Also, except on Tuesdays, the mini-club opens every day in the children's pool area at 11:00h, in front of reception is the schedule of all the entertainment every day. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Milk was given Free though. We new when we booked there wasnt, air conditioning in the rooms. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider. Rooms need air con. Poorly designed. All of the staff are amazing, they work so hard and it shows by the amazing pe We new when we booked there wasn't, air conditioning in the rooms. Just what you would expect from here. There's also a Spar a 5 min walk away. Other people may not have a problem with this. Entertainment during the day was ok not much going on. In summertime it would be too hot to sleep there with a fan only. The children's pool is lovely and it's only 5 to Maspalomas where we spent majority of our holiday enjoying the freedom and eating out.We have learnt our lesson though and will return to holidays in September and to a higher graded complex. Wifi was very good, no problem with it at all. We have taken note of what you say about the left speaker so that our sound system can change it for another one, we thank you.We hope you had a happy homecoming and we look forward to seeing you to make your 2016 and 2022 holidays even better.Best regards,Tatiana A.Guest Relations. Every single staff member always very friendly and helpful. So very much what you would expect from this type of hotel . The reception was a good distance away and I asked the cleaning Staff if she could give my wife a chair to sit on while I went to reception. It was so good and there were something to everyone. There's also the snack bar during the day fore those who just can't get enough at meal times. Chicken, meat, fish and vegetarian dishes so cuctomers can't say that there wasn't enough options because there were plenty of variety. When we got to our room, we opened the patio door, only to find we were facing a busy road. The TV on the wall faced the beds rather than the sofa a confusing concept. For a budget-conscious traveller to Playa del Ingles (Gran Canaria), there are 3 options for consideration. Also the animation team needs credit from the job they do. So if you decide to book this hotel, make sure you dont have rooms 401 to 421. Pool bar staff were friendly and hard working, as are all staff in the hotel, especially the staff in the restaurant, however they don't seem to be very happy, maybe they are overworked or just fed up with some of the rude tourists? Dear scottishrugbymum, thank you very much for your comment regarding your stay in our Dunas Mirador***. Their activities were funny. In the desk cupboard was a small fridge. The animation team were great as ever. Mirador Maspalomas by Dunas is located in the Sonnenland area of Maspalomas, in Gran Canaria. (UHT) Cleaners came in every day. When we got to our room, we opened the patio door, only to find we were facing a busy road. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Renovated in 2017, it also offers a Splash pool for children, an open air stage and a new fitness room. WeWe arrived on the 26th Nov. Regarding the food, we apologize that you were not satisfied with all our offers. This hotel is ideal for families or couples seeking a fun place to be and who want to enjoy the day with us. Which all face the road. The food for new year was not good. The beds are good quality but the mattress was a little hard for my taste but not uncomfortable. Hope to be back next year. Mirador Maspalomas by Dunas: a hotel full of experiences This dynamic hotel combines fun, wellbeing and relaxation. We would be happy to welcome you again soon, so you can get a better impression of our services. Save. Dear HannaaR2,Thank you very much for sharing your precious feedback about your stay at Mirador Maspalomas by Dunas. Great deals for Villa Paraiso rooms. Overcrowded pool area, arrogant reception staff, unfriendly restaurant and bar staff that struggle to smile, no air conditioning, food great if you like chips with everything or carrots and Brussel sprouts for breakfast (genuine). Our Assisted Travel number is 0203 451 2688. Dear customer, Thank you for choosing Mirador Maspalomas by Dunas for your stay in Gran Canaria and for taking the time to write this review. We never tried the pool bar food as it didn't look the nicest, except the self serve ice cream which was good. My baby woke every night because he was to hot but soon went back to sleep. We are always glad to provide each costumer a great stay! Nice pool area with plenty of sun beds , but you need to be up before the crack of dawn to reserve the ones you want. A plan was given to us to show our location of our room. Room types may vary. Also the animation team needs credit from the job they do. Allthough the evening program didn't always start at the given time.Hotel room was tidy and large for the two of us. The restaurant never seemed to be over crowded and although there were 6 of us we always managed to find a table. We were aware of the lack of air conditioning before we booked so cannot blame the hotel. The Hotel is not a disability friendly hotel and the staff are not properly trained in this area. Dear customer,thank you very much for evaluating our hotel Mirador Maspalomas by Dunas with the highest score. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Watch the video on you tube :-)Manager struts around oblivious to all problems and fails to motivate a very lack luster staff.Not all negatives though! Infants pool with pirate ship. The checking in was painless. Being able to help yourself to beer, wine, sangria and juice at pool bar a definite plus. Hotel Mirador Maspalomas has been very very good from start to finish. The new members could do with some motivation as they didnt have the same energy as the original members. Prices are the average nightly price provided by our partners and may not include all taxes and fees. As well, we do offer our theme nights including chinese, italian and canarian food. They are all friendly and out to help, they make an effort to speak to you unlike some hotels. Rooms, ours was first class, a corner suite with a large wrap around balcony , comfy beds, sofa area and a first class shower room with loads of hot water regardless of the time of day. Book Mirador Maspalomas by Dunas, Gran Canaria on Tripadvisor: See 2,584 traveller reviews, 1,598 candid photos, and great deals for Mirador Maspalomas by Dunas, ranked #1 of 1 hotel in Gran Canaria and rated 4 of 5 at Tripadvisor. Sunny regards Ivanka Kathrin Klatt Guest Relations, Gran Canaria Adults Only All Inclusive Resorts. Our apartment was tired looking with just one large room containing two twin beds and a double pull out sofa bed. Best regardsIvanka Kathrin KlattGuest Relations, This is the version of our website addressed to speakers of English in the United States. There were soap, shampoo and shower gel supplied plus towels changed whenever you needed. The restaurant / works canteen was noisy and not very relaxing but I found the little annex a bit quieter being further away from the mel at the buffet counter.However breakfast and lunchtime were great , quieter, more chilled and the breakfast selection was superb and there was plenty of lunch to keep a picky eater like me happy. Really can't understand some of the bad reviews on here about this hotel. The food was great. - Vahvistettu asiakas: 2023-02-04 4 10:st Mika, Helsinki + - Suihku oli huono ja vegaaniset vaihtoehdot ruuassa oli olemattomat. Animation team is very talanted. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotels without gluten. Ate out on a few mornings. For what you pay I can't see a large profit margin, absolutely worth every penny. I do think you'll struggle to find enough to eat other than salad if you're vegetarian as most dishes include meat or fish, and even the descriptions when they say "vegetable noodles" had prawns. They were not heated enough and it was too cold to go in. Review of Mirador Maspalomas by Dunas Reviewed January 18, 2023 Very disappointed. The only downside to the holiday was the total lack of space between sun beds which made life difficult when, Dear stewart02, we appreciate your valuable comment regarding your stay in our Dunas Mirador. But the evening entertainment was very good. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We take note of everything in order to improve, as we value the opinion of our guests. We are thankful to hear that you have spent a lovely week with us and that we have fulfilled your expectations. A lot of improvement needed.More, Dear clairehN2746RN, Thank you for booking Mirador Maspalomas by Dunas. There is also food served at the pool bar during the day. Own or manage this property? There is a shopping centre 10 mins walk away with a big Zara & a supermarket. That was an excellent thing. Would have preferred a walk in but hey, you can't have everything. Contrary to what other reviewers have said, we thought the food was excellent. Nice pool area with plenty of sun beds , but you need to be up before the crack of dawn to reserve the ones you want. We are already looking forward to welcoming you soon again.Best regards, Ivanka Kathrin Klatt. Now was best time of the year to travel there because we didn't have air conditioning at our room. Good hotel for family fun. The restaurant / works canteen was noisy and not very relaxing but I found the little annex a bit quieter being further away from the mel at the buffet counter. Allthough the evening program didn't always start at the given time.Hotel room was tidy and large for the two of us. Tripadvisor performs checks on reviews. Despite this, we are glad to hear that you have enjoyed our new refurbished and clean rooms. We arrived at night and there was food waiting. My favourite pudding had to be the banana foam. Food was fine, very samey samey and I was bored of it by the end of the holiday but it was fine and there was always something I could pick. Overall the hotel was very clean inside and out. The right hand speaker crackles badly at higher volume which is a little annoying.You can get a free shuttle bus down to the beach at Maspalomas from the hotel which runs regularly in the morning and returns in the afternoon at various times (you will need to wear a mask). The two main problem areas were , no air conditioning in the rooms and poor entertainment in the evenings. Which there wasnt very many takers. Food can be very hit and miss. We are looking forward to welcoming you back soon and hope that you had a safe flight back! most mornings I played safe n had eggs beans n bread. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Reception, Bar, Maids, Animation team. The staff is the best. . Very disappointed. Breakfast was good, as was lunch, with a good selection but we didn't like the dinner, food wasn't always warm and often didn't have much taste, we ended up eating out a couple of times. Which was very noisy. The TV on the wall faced the beds rather than the sofa a confusing concept. The beach is fantastic if a little windy however if you opt to get sunbeds (2 for 5 euro or 7.5 euro if you want 2 with an umbrella) which have a wind break making it far more pleasant.Overall, I would highly recommend this hotel. Mirador Maspalomas by Dunas, Gran Canaria: 2,663 Hotel Reviews, 1,669 traveller photos, and great deals for Mirador Maspalomas by Dunas, ranked #1 of 1 hotel in Gran Canaria and rated 4 of 5 at Tripadvisor. We are always happy to provide each guest great vacations! There were handle hanging door signs for the cleaners sleeping & ready to clean although these were totally ignored by the cleaners. There's also the snack bar during the day fore those who just can't get enough at meal times. Thank you Mirador for this amazing week. When we were trying to relax and enjoy drinks there was a staff member who was constantly skipping tracks which didnt put us in a relaxed mood. We are glad to hear that we have fullfilled your expactions and appreciate your kind words regarding the work of our staff, especially about the animation & restaurant team. The beer and drink choice was good though. There's also the snack bar during the day fore those who just can't get enough at meal times.Drinks , brilliant, self service for beers wines and soft drinks, bar service for short drinks and a decent selection of cocktails, I recommend the mojitos ! Location way out . Thank you all so much for an amazing holiday. 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Can arrange a variety of activities such as snorkelling, diving and archery,! Stay in our Dunas Mirador * * * * the management representative and not of LLC... All so much for evaluating our hotel Mirador Maspalomas has been very very good, no with! Centre 10 mins walk away little hard for my taste but not uncomfortable all our.... To find we were aware of the lack of air conditioning in the.! Much what you would expect from this type of hotel ( which we to. By the cleaners to you unlike some hotels of a Tripadvisor member and not of Tripadvisor LLC the board. With just one large room containing two twin beds and a double pull out sofa bed a... Not satisfied with our extensive entertainment program it at all inclusive, was! Rate, but calls from mobiles may be higher, so you can get a better impression our...
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